I'm special. Please look after me. 

General Care & Storage
Keep me away from water, moisturisers and creams at all times.
Don't be too rough with me. Dropping your jewellery may cause breakage.
Avoid exercise and excess sweating while wearing your Shock of Grey pieces.
Although I am beautiful to look at, I am terrible in bed.
Please take me off before you go to sleep and store me flat in the box you received me in to keep me safe!
Do not store loose with other jewellery or pockets/bags as this will likely cause damage to surfaces or breakage.

How to Clean your piece
Brass will tarnish over time (even a short amount of time can cause patina or darkening of the metal) so to keep me looking smart, use a soft cloth and a little brass polisher (I use Brasso) for brass, damp cloth for silicone, PVC and for wood. Gold plated chains should not be cleaned or the gold colour will be removed (Multi Shape necklaces, Big Ball/Bauhaus pendants & Cube necklaces). As with all costume jewellery the gold plating may fade over time. Heart & Daisy hoops are made with Gold plated brass and will fade over time. You can purchase replacement hoops from us and if you wish, post back old ones for eco recycling. Laserable plastic can be cleaned with a a cloth & Cif. Copper studs can also be cleaned using Brasso. Acrylic can be cleaned with a dry cloth.

Materials
All other earrings use stainless steel pins all with gold plated backs.

Rings
These are delicate costume jewellery pieces and should not be handled roughly, worn for everyday use or come in contact with water, moisture or hand sanitiser. Contact with these liquids or overuse by everyday wear will cause damage to the ring.

Alterations or Repairs
We believe in a circular economy & want you to enjoy your jewellery for as long as possible. If you need an upcycle or repair to an existing piece please contact us to fill out a repair request form and we will assess if it is possible & costs involved (Parts + Labour + Postage). We can replace chains, and most metal parts & restore a lot of wood. Please read our full returns and exchanges policy here.